COMPANY POLICIES + PROCEDURES
A solid Company Policies and Procedures Manual is an effective document that will identify what is important to your business and also keep your employees informed and satisfied. It is all about communicating with your staff and this manual is a key tool to letting them know your expectations and standards and remove inconsistencies.
The value is your employees understanding of what is expected of them and what they can expect from the company. An important rule for writing a complete manual is that it must be written in a clear, understandable manner, and reflect the culture of the business.
Your manual should include your company's best practices, core business processes, and the methods, standards and expectations of how work is to be performed. This manual enables you to simplify employee training, and to focus your company for growth.
The manual will be considered a "live" document that will require updating from time to time. It should include the following (but not limited to):
· Company Vision Statement
· Code of Ethics
· Management Bio’s
· Hours of Work
· Probationary Period
· Pay Practices
· Performance Appraisals
· Vacation Pay
· Stat Holidays
· Time Off
· Sick Leave
· Training & Education
· Termination
· Professional Conduct
· Health & Safety
· Personnel Files
· Confidentiality and Conflict of Interest
· Workplace Violence & Harassment
· Resolution for Employee Concerns
· Administrative Policies
· Project Work Flow